Shipping Policy

General Information All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.

Delivery Location Items offered on our website are only available for delivery to physical addresses (door-to-door) in South Africa. We do not deliver to P.O. Box addresses. Delivery outside of South Africa is currently not available.

Delivery Costs

• Orders over R1500: FREE Delivery!
• Orders under R1500: A flat rate of R75.00 applies. (Please note: Delivery charges are subject to change).

Delivery Times The estimated delivery time for all orders is 2-5 business days.

• Delivery times are estimates and commence from the date of shipping, rather than the date of order.
• Business days mean Monday to Friday, excluding public holidays. Please note we do not ship on weekends.
• The date of delivery may vary due to carrier delivery location, method of delivery, and the items ordered.

Delivery Instructions Please provide any special delivery instructions at the check-out page. Our Shopping Needs will not be liable for any incorrect information provided which may cause delays in the delivery of your order.

Damaged Items in Transport If there is any damage to the packaging upon delivery, please contact us immediately at info@ourshoppingneeds.co.za.